INTRODUCTION

-1- THE HISTORY OF THE DEVELOPMENT OF COMPUTER BASED MODELING

-1.1- A DEFINITION OF MODELING

-1.2- TYPES OF MODELS

-1.3- LINKING THE MODEL TO THE TYPE OF JOB PERFORMED

-1.4- MODELING AND THE DISTRIBUTED PROCESSING SYSTEM

-1.5- THE PROCESS OF DECISION MAKING

-1.6- THE PRACTICING MANAGER AS MODELER

-1.7- IMPROVING THE MANAGER/ORGANIZATION INTERFACE

-1.8- A PERSONAL DECISION SUPPORT SYSTEM FOR MNC CONTROL 10

-1.9- HUMAN LIMITATIONS LIMIT THE EFFECTIVENESS OF A PDSS

-2- IDENTIFYING THE TRENDS AND FACTORS AFFECTING COMPUTER BASED MODELING

-2.1- SURVEYS OF CORPORATE MODEL USERS

-2.1.1- TRENDS IN CORPORATE MODELS

-2.1.2- FACTORS AFFECTING THE DEVELOPMENT OF CBM

-2.1.3- THE QUALITATIVE SIDE OF CBM

-2.2- FACTORS RELATED TO THE SUCCESS OF THE CBM

-2.3- LIMITATIONS OF CBM

-3- TRENDS IN ORGANIZATIONAL DYNAMICS WHICH AFFECT CBM

-3.1- MULTIPLE OBJECTIVES IN ORGANIZATIONS

-3.2- TRENDS INFLUENCING THE SHIFT FROM SINGLE TO MULTIPLE OBJECTIVES

-3.3- HOLISTIC ORGANIZATIONS FOR HOLISTIC DECISION MAKING

-4- WHAT THE TRENDS SUGGEST FOR THE FUTURE OF COMPUTER BASED MODELING

-4.1- THE GENERAL MODEL USED BY EXPERIENCED MODELERS

-4.2- BUILDING ON THE BASIC MODEL BASED ON THE TRENDS

-5- Al, EXPERT SYSTEMS AND NATURAL LANGUAGE INTERFACES IN PDSS's

-5.1- WHAT IS ARTIFICIAL INTELLIGENCE

-5.2- WHAT IS A NATURAL LANGUAGE SYSTEM

-5.3- WHAT IS AN EXPERT SYSTEM

-6- HOW CAN AI BE USED IN THE MODERN CORPORATION

-6.1- IS AI IN THE MODERN CORPORATION IRRELEVANT OR INDISPENSABLE

-6.2- STABILIZING CORPORATE PROCESSES WITH AI

-6.3- AI APPLICATIONS IN CORPORATE MODELING

-6.4- OTHER EMERGING TECHNOLOGIES AND AI WORKSTATIONS

-7- AN AI PDSS WORKSTATION IMPLEMENTED IN LISP

-7.1- THE MENU

-7.2- THE EXPERT SYSTEM

-7.3- THE NATURAL LANGUAGE FACILITY

-7.4- SUMMARY OF THE IMPLEMENTATION

-8- A DISCUSSION OF THE TECHNIQUES USED