Summary:

Professional systems integrator, specializing in reengineering of business processes used to design, test and deploy distributed systems. Recognized for application of both business and technical skills to solve complex integration problems. Noted for creative problem solving using a variety of tools on the full range of computing products and services.

Highlights of Career Accomplishments:

Technical Accomplishments:

Replaced independent contractor being paid $270k/yr to provide expert support to a tape based backup solution for 1.3Tb of storage spread over 9 data server nodes in a distributed production application.

Replaced HP professional services contractor (being paid $300k/yr) who supported requirement definition and configuration of distributed Engineering Requirements Planning system implementation for full life-cycle management.

Recommended use of a data consistency tool for quality assurance as the end step of conversion of databases, reducing customer downtime required to repair inconsistencies to 0%.

Redesigned the world wide digital data customer services website to allow airline customers to access the most current and appropriate contact, eliminating delays due to differences in time zones, and to allow members of the group to initiate orders for airline data in the formats they required.

Tracked usage of mainframe development tools, assisting developers in migrating off less frequently used tools, resulting in cost savings of $300k/year, approximately 30% of the mainframe program products budget.

Developed a software tool to convert internal data to a standard format that allowed smaller subcontractors to bid on contracts, resulting in faster delivery and lower costs to Boeing.

Consulted on dozens of multi-million dollar software development projects, finding technical solutions that removed obstacles, allowing them to complete on time and within budget.

Consulted on over 25 software integration projects, recommending technical solutions, enabling more products to be combined, reducing time lost in transferring data between systems.

Provided expert advice on global block points, trouble shooting problems, enabling new versions of software to be deployed.

Applied queuing theory to optimize a backup system, reducing disk contention and maximizing data transfer to tape and reducing the number of tape drives required by 30%, resulting in a cost savings of approximately $300k/year in maintenance costs.

Organizational Accomplishments:

Reengineered the business processes for building Engineering Requirements Planning environments, resulting in a reduction of delays in building ERP environments from 80% to 10%.

Established standards and schedules for program product installation, testing and deployment on 50 mainframe nodes worldwide, allowing developers to evaluate system changes, reducing disruption to their customers and reducing the time required to troubleshoot reported problems.

Worked with internal data production organizations, external software vendors and airline customers to create a high quality system for preparing airline engineering work orders, reducing quality control problems to near zero.

Training Accomplishments:

Designed a scenario-based training for airline customers who would use the new integrated interface to the online digital data systems, reducing their time and the cost of preparing aircraft engineering work orders. Traveled to customer sites (e.g. American Airlines in Tulsa, Oklahoma and Dallas, Texas and demonstrated the product to south American airlines in Santiago, Chile) to provide the training.

Employment History

System Design and Integration Specialist	Boeing Support Services Group	1998 to present
Computing Process and Data Architect	Boeing Support Services Group	1996-1998
Business Systems Programmer Analyst	Boeing Customer Services	1996-1996
Computing Systems Programmer Analyst	Boeing Computer Services	1987-1995
Engineering Computing Systems Programmer Analyst	Boeing Computer Services	1984-1987

Education:

Master of Business, Finance and Organizational Development Emphasis, Seattle University
Bachelor of Arts, Psychology and Math Emphasis, University of Cincinnati

Hardware:

IBM Mainframe 309x, IBM desktops/laptops, HP-9000,IBM/Sequent NUMA, Sun, RS-6000, Brocade

Languages:

FORTRAN, PL/I, C, C++, COBOL, LISP, Pascal, Assembler, CGI, HTML, SGML, IGES, CLISTS, REXX, PERL, JAVA, SQL, SAS

Package Software:

Word, Excel, Access, Schedule +, Project, Baan, Capp, PDM/Metaphase, Orbix CATIA

Operating Systems:

MVS, VM, Win95, NT, HP-UX(unix), AIX(unix), MVS Open (unix), DYNIX/ptx (unix)

Utilities:

ISPF, Dialog Manager, TSO, JCL, SMPE, VSAM, Syncsort, Abendaid, SDSF, vi

Databases:

Oracle, IMS, DB2